First Abu Dhabi Bank (FAB) is one of the leading banks in the UAE and its head office is in Abu Dhabi. The head office business park address is Al Qurm – Business Park, Abu Dhabi, P.O. Box 6316. Khalifa Business Park is also referenced in the head office details. Visitors are advised to check the exact building and appointment details prior to travel. FAB provides banking services to individuals, businesses and corporate clients. This guide covers the head office address, contact numbers, directions, services and the key visitor information.
FAB Head Office Business Park: Quick Information
The following table summarises the key information available from FAB’s website.
| Detail | Information |
| Bank name | First Abu Dhabi Bank (FAB) |
| Head office location | Al Qurm – Business Park, Abu Dhabi |
| Alternative headquarters reference | Khalifa Business Park |
| Emirate | Abu Dhabi, UAE |
| Postal address | P.O. Box 6316, Abu Dhabi |
| Official website | bankfab.com |
| UAE customer support | 600 52 5500 |
| International customer support | +971 2 681 1511 |
The address and customer support numbers are available on FAB’s official website. Customer support is advertised as being available 24/7 for customers in the UAE, although that doesn’t necessarily mean the physical head office is open to the public 24 hours a day.
Where Is FAB Head Office Business Park Located?
The FAB head office business park is in Al Qurm (Abu Dhabi). The FAB contact page lists the head office address as Al Qurm – Business Park and the group information lists Khalifa Business Park as the head office. All of this is obviously relevant when you’re trying to get directions, arrange a meeting or give a driver a destination.
Head office is in Abu Dhabi (not Dubai or Sharjah). Anyone coming from another emirate should therefore plan their journey to the Abu Dhabi office and check that the address on their appointment confirmation is correct.
Full Address and Postal Details
Use the following official postal details when preparing correspondence or confirming the bank’s location:
- First Abu Dhabi Bank (FAB)
- Al Qurm – Business Park
- P.O. Box 6316
- Abu Dhabi, United Arab Emirates
- Copy postal address
- Source: FAB official contact page.
The P.O. Box is a postal address, not a street address or building number. If you’re going in person, you should confirm the entrance, building and precise destination with the bank rather than just using the P.O. Box.
Is Al Qurm Business Park the Same as Khalifa Business Park?
FAB uses both names in its official online information. The contact page lists the head office as Al Qurm – Business Park, the group page states that the bank is based in Khalifa Business Park and its Elite Banking locations page also lists the Business Park Centre at the FAB head office (1 Al Qurm, Business Park).
These references are to FAB’s Abu Dhabi head office and associated banking facilities, but the names should not be assumed to be equivalent to one another in all circumstances as regards navigation.
For the most accurate directions, use the destination that FAB provides for your particular appointment. If a taxi driver or navigation app shows something different for Al Qurm and Khalifa Business Park, then contact the bank prior to setting off.
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How to Reach FAB Head Office Business Park
Planning your route is of course the best option if you’re coming from another part of Abu Dhabi or indeed from outside the emirate. The best way to get around will obviously vary depending on where you’re coming from, the state of the traffic and whether you have an appointment at a particular building.
By Car or Taxi
Driving or taking a taxi is the way to go if you’re visiting the head office for a pre-arranged meeting. Just enter the verified destination into your navigation app and check the route prior to you leaving.
Keep these points in mind:
- Confirm whether your appointment is at the main head office or at a separate banking centre.
- Check the designated visitor entrance prior to arrival.
- Ask if visitor parking is available and if advance registration is required.
- Allow extra travel time during busy periods of commutes.
Parking availability, visitor access conditions and any applicable charges should be confirmed directly with the bank. You should not assume that all the parking in the business park is open to the public.
By Public Transport
Public transport could be appropriate depending on where you are starting from, but you should check the current route and the distance from the nearest stop to your destination before you go.
Use the official Abu Dhabi mobility/public transport information for your journey to check what services are available, the connections and the fares. A taxi for the final leg of the journey may be appropriate if your destination is not within a reasonable walking distance of a stop.
From Dubai or Other Emirates
Visitors coming from Dubai, Sharjah or indeed any of the other emirates should allow for the time it will take to get between the emirates, the local traffic and any further travel within Abu Dhabi.
Before leaving, verify three details:
- The correct headquarters address.
- The times of appointment and the entry requirements.
- The estimated time of travel using current traffic.
These checks are in place to prevent confusion between the head office, a customer branch and the other FAB locations.
What Services Are Available at the FAB Head Office?
Head office supports the bank’s wider corporate and operational activities. Not all banking is necessarily done via a general reception desk and some customer transactions will be required to be completed at a branch or via digital banking.
FAB’s own website lists its principal business segments as personal banking, corporate and investment banking and private banking. It also has a section for investors, shareholders and other stakeholders.
Corporate and Business Banking
Businesses may need to get in touch with FAB in relation to their corporate banking relationships, financing enquiries, trade services or other commercial banking matters.
The right team will be the one to deal with the request in the first instance. A scheduled appointment with a relationship manager or a specialist department may be required, particularly where it’s a complex transaction or involves business documentation.
Before you go in, explain your purpose to the bank and ask which department or branch can assist you with your enquiry.
Personal Banking Enquiries
Anyone needing assistance with accounts, cards, transfers or any other personal banking matter should first check whether the issue can be dealt with via the bank’s customer support team, through mobile banking or at a local branch.
The head office isn’t necessarily the best place to go for a standard transaction. Check whether you actually need to go in person and whether another branch can provide the service you’re after.
Private and Elite Banking
FAB provides specialist banking for eligible clients. The official FAB Elite Banking locations page lists the Business Park Centre at the Abu Dhabi head office.
Customers who are looking for relationship management support should check that they are eligible, check that an appointment can be arranged and check the exact location of the centre in question. The fact that a particular banking service is available at one location doesn’t mean that every service will be available without an appointment.
Investor Relations and Shareholder Enquiries
Investors and shareholders may wish to know about FAB’s financial performance, dividends, shareholder meetings and other such corporate matters.
FAB has a dedicated Investor Relations section on its website with contact details for investor enquiries and its registrar. It’s generally the right thing to do to use those dedicated channels rather than just turning up at the head office without an appointment.
FAB Head Office Contact Number and Customer Support
If you need to confirm the address, arrange a visit or find out which department you’re looking for then it’s sensible to contact FAB first before you go.
The bank publishes the following general customer support numbers on its website.
| Contact method | Details |
| UAE customer support | 600 52 5500 |
| International customer support | +971 2 681 1511 |
| Official website | www.bankfab.com |
| Postal address | P.O. Box 6316, Abu Dhabi, UAE |
The UAE customer support is listed as being available 24 hours a day, 7 days a week. That’s the customer support service as advertised, not necessarily the actual opening hours of the office itself.
What Should You Ask Before Visiting?
When you get in touch with the bank regarding the Fab head office business park site, just let them know why you’re wanting to go and ask them to confirm exactly where you should be going.
Useful questions include:
- Is my enquiry dealt with at the main head office?
- Do I require an appointment?
- Which building entrance should I go through?
- Are there any ID or visitor registration requirements?
- Can my request be dealt with at a local branch?
- What are the current opening hours of the appropriate department?
These questions are especially important for corporate meetings, investor enquiries and requests involving confidential documents.
Opening Hours and Visitor Access
One of the most important things to check prior to your visit is the opening hours of the particular department or centre you’re intending to contact.
The website has general customer support information, but the head office address provided doesn’t indicate the building is open to the public at any time. The fact that a customer support telephone line is available doesn’t mean that walk-in visitors can go in and see any department they like at any time.
For a smooth visit, follow these precautions:
- Confirm the schedule: get the current working hours from the appropriate department.
- Arrange an appointment: if you’re meeting a relationship manager, a corporate banking representative or some other specialist.
- Take ID: Bring valid ID and any documentation that may be requested as part of your meeting.
- Check the access arrangements: find out whether advance visitor registration or security clearance is required.
- Verify parking: find out about visitor parking prior to your arrival by car.
Don’t rely on the dodgy online listings for current office hours, parking charges or entry requirements as these can vary considerably between the head office, a banking centre and a customer branch.
FAB Head Office Business Park vs a Regular FAB Branch
Understanding the difference between a head office and a branch will help you to decide which is the right type of place to bank with.
| Feature | Head office | Regular branch |
| Main purpose | Central administration and specialist business functions | Customer-facing banking services |
| Corporate meetings | May be suitable when arranged with the relevant team | Depends on the branch and available services |
| Routine transactions | Availability should be confirmed | Often suitable for supported walk-in services |
| Investor enquiries | Dedicated appointments or investor channels may apply | May not handle specialist investor matters |
| Walk-in access | Must be confirmed | Depends on branch policy and service availability |
| Best next step | Contact the relevant department | Check the branch’s services and opening hours |
The point isn’t that one location provides all the services and the other just the basic transactions. The right location is going to be the one that provides the service in question, the right department and the right access.
For instance, a customer who just needs to do a routine account-related thing may find it more convenient to go to a local branch. A business rep attending a pre-arranged meeting with a corporate banking team may well be required to go to a particular office.
If you’re not sure which is the right one, then get in touch with FAB first rather than just travelling down to the head office.
Conclusion
The fab head office in the business park is a key destination for customers, business people and others who need to get in touch with First Abu Dhabi Bank in Abu Dhabi. FAB’s official address is Al Qurm – Business Park, P.O. Box 6316 and it also refers to Khalifa Business Park as its head office.
Before you go, make sure you know precisely which building, which department, what appointment you need (if any) and what the visiting hours are. For general assistance, you can always use the bank’s published customer support numbers or the official website. That will obviously save you a lot of time and effort and prevent you from going to the wrong place.
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Frequently Asked Questions
Where is FAB head office located?
First Abu Dhabi Bank (FAB) has its head office at Al Qurm – Business Park, Abu Dhabi, UAE (P.O. Box 6316).
What is the FAB head office postal code?
FAB has P.O. Box 6316 as its postal address. That’s a post office box number, not a street postal code.
What is the FAB head office contact number?
You can get in touch with FAB via its official customer service channel to confirm which department you should be speaking to.
Can I visit the FAB head office without an appointment?
Visitor access is dependent on the department and the reason for your visit. You must contact FAB to confirm whether or not an appointment is required.
Is the FAB head office open 24 hours?
FAB has 24/7 customer support; their physical head office may have different hours, though. It’s worth checking what their hours are before you go if you’re planning a visit.
Is the Business Park Centre part of FAB?
Yes, FAB does list the Business Park Centre at its head office in Al Qurm, Abu Dhabi, as one of its Elite Banking locations.
Can I complete routine banking transactions at the head office?
Not all the standard transactions will be available there. Get in touch with FAB or use their branch locator to find the right branch for your requirements.
